Refund policy

Last Updated: March 8, 2026

At Modest Linen Co., each item is carefully handmade to order. Because our products are worn in intimate areas and come into direct contact with the body, we maintain a strict hygiene policy to protect the health and safety of all customers.

Please read this policy carefully before making a purchase.

No Returns or Refunds

Due to the intimate nature of our products, all sales are final.

We do not accept returns, exchanges, or refunds once an order has been placed and shipped.

Our products are worn directly against the body, and for hygiene and safety reasons we cannot restock or resell items once they have been handled or used.

Because these items are handmade from natural linen, slight variations in texture, weave, or shape may occur and are considered a normal part of the character and uniqueness of natural fiber products.

By placing an order, you acknowledge and agree to this policy.

Order Confirmation

Customers are responsible for reviewing their order carefully before completing their purchase.

Please confirm the following before placing your order:

· Product selection

· Size selection

· Quantity ordered

· Shipping address

If you have questions about sizing or product details, we encourage you to contact us before purchasing so we can help ensure you choose the right product.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can make it right.

To report an issue, email:

wahoma@protonmail.com

Please include:

· Your order number

· A description of the issue

· Clear photos of the item and packaging

If the product is confirmed to be damaged or incorrect, we will work with you to provide an appropriate resolution, which may include:

· A replacement item

· Store credit

· A refund when appropriate

Lost or Delayed Packages

Once an order has been shipped, Modest Linen Co. is not responsible for shipping delays caused by the carrier.

If your package appears lost or significantly delayed, please contact the shipping carrier directly or reach out to us and we will do our best to assist.

Order Cancellations

Because many of our items are made to order, orders may not be canceled once production has begun.

If you need to request a cancellation, please contact us as soon as possible after placing your order. We cannot guarantee that cancellations will be possible.

Contact Information

If you have any questions about this policy, please contact us:

Modest Linen Co.

PO Box 11
College Grove, TN 37046
United States

Email: wahoma@protonmail.com